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NVQ Level 2 Business Administration

Here's what you'll have to do

Business and Administration level 2 (2 madatory units and 3 optional units)



Mandatory Units


Candidates must complete the following Units:


  • Carry Out Responsibilities at Work
  • Work Within Your Business Environment 2


Optional Units


  • Ensure Your Own Actions Reduce Risks to Health and Safety
  • Manage Customer Relations
  • Manage Diary Systems
  • Organise Business Travel and Accommodation
  • Deal with Visitors
  • Process Customer Financial Transactions
  • Operate Credit Control Procedures
  • Store, Retrieve and Archive Information
  • Research and Report Information
  • Organise and Support Meetings
  • Use IT Systems 2
  • Use IT to Exchange Information 2
  • Word Processing Software 2
  • Spreadsheet Software 2
  • Database Software 2
  • Presentation Software 2
  • Specialist or Bespoke Software 2
  • Use a Telephone System
  • Operate Office Equipment
  • Prepare Text from Notes
  • Prepare Text from Shorthand
  • Prepare Text from Recorded Audio Instruction
  • Produce Documents
  • Work Effectively with Other People

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