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Housekeeping Training Course S/NVQ Level 2 | MGT Training – S/NVQ Level 5

Here's what you'll have to do

SVQ 2 Housekeeping at SCQF Level 5 (3 madatory units and 7 optional units)


Mandatory Units

Candidates must complete the following Units:

Maintain a Safe, Hygienic and Secure Working Environment

  • Maintain personal health and hygiene
  • Help to maintain a hygienic, safe and secure workplace

Work Effectively as Part of a Hospitality Team

  • Plan and organise your work
  • Work effectively with team members
  • Develop your own skills

Clean and Service a Range of Areas

  • Clean and service toilet and bathroom areas
  • Clean and service furnished areas
  • Dispose of waste

Optional Units

Candidates must complete 7 optional units: (Candidates must complete 7 optional units from the following 11 units, in addition to the mandatory units)

Collect Linen and Make Beds

  • Collect clean linen and bed coverings
  • Strip and make beds

Clean Windows from The Inside

  • Prepare to clean windows from the inside
  • Clean the inside surfaces of windows

Work using Different Chemicals and Equipment

  • Work using different chemicals
  • Work using manual equipment
  • Work using electrical equipment

Maintain Housekeeping Supplies

  • Receive and check housekeeping supplies
  • Store and issue housekeeping supplies

Clean, Maintain and Protect Hard Floors

  • Prepare to maintain hard floors
  • Clean hard floors
  • Protect hard floors

Clean and Maintain Soft Floors and Furnishings

  • Prepare to maintain soft floors or furnishings
  • Maintain soft floor or furnishings

Provide a Linen Service

  • Receive and check clean linen
  • Store and issue clean linen

Carry Out Periodic Room Servicing and Deep Cleaning

  • Carry out periodic room servicing
  • Carry out periodic deep cleaning

Give Customers a Positive Impression of Yourself and your Organisation

Deal with Customers across a Language Divide

Maintain Customer Service through Effective Handover


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