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S/NVQ Level 4 - Management

Here's what you'll have to do

SVQ 4Management at SCQF Level 9 (5 mandatory units and 4 optional units) 


Mandatory Units

Candidates must complete all of the following units:

Develop and Implement Operational Plans for Your Area of Responsiblity

Provide Leadership in Your Area of Responsibility

Develop Productive Working Relationships with Colleagues and Stakeholders

Manage Business Processes


Optional Units


Candidates must select 4 of the following units

Manage Your Own Resources and Professional Development

Develop Your Personal Networks

Ensure Compliance with Legal, Regulatory, Ethical and Social Requirements

Promote Equality of Opportunity, Diversity and Inclusion in Your Area of Responsiblity

Encourage Innovation in Your Area of Responsiblity

Lead Change

Plan Change

Implement Change

Recruit, Select and Keep Colleagues

Allocate and Monitor the Progress and Quality of Work in Your Area of Responsiblity

Provide Learning Opportunities for Colleagues

Build and Manage Teams

Reduce and Manage Conflict in Your Team

Lead Meetings

Support Individuals to Develop and Maintain Their Performance

Initiate and Follow Disciplinary Procedure

Initiate and Follow Grievance Procedure

Manage Redundancies in Your Area of Responsiblity

Manage Finance for Your Area of Responsiblity

Obtain Additional Finance for the Organisation

Ensure Health and Safety Requirements are Met in Your Area of Responsiblity

Manage Physical Resources

Manage the Environmental Impact of Your Work

Take Effective Decisions

Manage Knowledge in Your Area of Responsiblity

Support Team And Virtual Working

Procure Supplies

Select Suppliers Through a Tendering Process

Outsource Business Processes

Manage a Budget

Manage a Programme of Complementary Projects

Develop and Implement Marketing Plans for Your Area of Responsiblity

Build Your Organisation's Understanding of its Market and Customers

Manage the Achievement of Customer Satisfaction

Manage Quality Systems

Prepare for and Participate in Quality Audits

Carry Out Quality Audits

Manage the Development and Marketing of Products/Services in Your Area of Responsibility

Prepare Sales Proposals and Deliver Sales Presentations

Sell Products/Services to Customers

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