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S/NVQ Level 3 - Management

Here's what you'll have to do

SVQ 3Management at SCQF Level 7 (4 madatory units and 3 optional units)

Mandatory Units

Candidates must complete the following Units:

  • Manage Your Own Resources and Professional Development
  • Provide Leadership for Your Team
  • Allocate and Monitor the Progress and Quality of Work in Your Area of Responsibilty
  • Ensure Health and Safety Requirements are Met in Your Area of Responsibility

Optional Units

Candidates must select 3 of the following units

  • Develop and Implement Operational Plans for Your Area of Responsiblity
  • Promote Equality of Opportunity, Diversity and Inclusion in Your Area of Responsiblity
  • Encourage Innovation in Your Team
  • Plan Change
  • Implement Change
  • Develop Productive Working Relationships with Colleagues
  • Recruit, Select and Keep Colleagues
  • Provide Learning Opportunities for Colleagues
  • Help Team Members Address Problems Affecting Their Performance
  • Build and Manage Teams
  • Reduce and Manage Conflict in Your Team
  • Lead Meetings
  • Support Individuals to Develop and Maintain Their Performance
  • Initiate and Follow Disciplinary Procedure
  • Initiate and Follow Grievance Procedure
  • Manage a Budget
  • Manage Finance for Your Area of Responsibility
  • Manage Physical Resources
  • Manage the Environmental Impact of Your Work
  • Take Effective Decisions
  • Communicate Information and Knowledge
  • Manage a Project
  • Monitor and Solve Customer Service Problems
  • Work with Others to Improve Customer Service
  • Prepare for and Participate in Quality Audits
  • Manage the Delivery of Customer Service in Your Area of Responsibility
  • Prepare Sales Proposals and Deliver Sales Presentations
  • Sell Products/Services to Customers

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