Food and Beverage
SCQF Level 5
What is it?
A qualification aimed at developing supervisory capability within hospitality operations. It typically covers leading and motivating teams, maintaining service standards, allocating work, handling operational issues, supporting staff performance, and contributing to a safe, customer-focused environment.
Who is it right for?
Hospitality team leaders, shift supervisors and aspiring supervisors who need to strengthen leadership and day-to-day operational supervision skills in service settings