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Level 6 Diploma Providing Retail Services – Diploma SCQF Level 6

What is it?
A retail-focused qualification covering the day-to-day skills required to work effectively in a retail setting. Typical content includes customer service, selling skills, merchandising and display, stock control, loss prevention, handling payments, and safe/efficient working.

Who is it right for?
Retail assistants, senior sales assistants and supervisors who want a structured, workplace-aligned qualification. Useful for new starters and experienced staff developing into more responsible roles.

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