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S/NVQ Level 2 Courses | Business & Administration

Here's what you'll have to do

SVQ 2Business and Administration at SCQF Level 5 (Candidates must complete 8 units in total for this qualification)

  • Three units must be selected from Group A: Mandatory Core Units
  • At least three units must be selected from Group B: Optional Units
  • Two further units must be selected from either Group B: Optional Units or Group C: Optional Units
  • The following rules apply to how units may be selected
    • A maximum of two units only may be selected from Group B: IT, Finance, Group C: IT
      or Finance

    • Either unit Group B Document Production Produce documents in a business environment or Group C Document Production Design and produce documents in a business environment may be selected but not both

    • Only one unit may be selected from Group B Document Production Prepare text from notes, Prepare text from notes using touch typing (40 wpm) or Group C Document Production Prepare text from notes using touch typing (60 wpm)

    • Either unit Group B Document Production Prepare text from shorthand (60 wpm) or Group C Document Production Prepare text from shorthand (80 wpm) may be selected but not both;

    • Either unit Group B Document Production Prepare text from recorded audio instruction (40 wpm) or Group C Document Production Prepare text from recorded audio instruction (60 wpm) may be selected but not both

    • Either unit Group B Events and Meetings Support the organisation and co-ordination of an event or Group C Events and Meetings Organise and co-ordinate events may be selected but not both

    • Either unit Group B Events and Meetings Support the organisation of business travel or accommodation or Group C Events and Meetings Organise business travel or accommodation may be selected but not both

    • Either unit Group B Events and Meetings Support the organisation of meetings or Group C Events and Meetings Plan and organise meetings may be selected but not both

    • Only one unit may be selected from the following four: Group B IT unit Bespoke software 2 or Specialist software 2 or Group C IT Bespoke software 1 or Specialist software 1

    • Either unit Group B IT Data management software 2 or Group C IT Data management software 1 may be selected but not both

    • Either unit Group B IT Database software 2 or Group C IT Database software 1 may be selected but not both

    • Either unit Group B IT Improving productivity using IT 2 or Group C IT Improving productivity using IT 1 may be selected but not both

    • Either unit Group B IT IT security for users 2 or Group C IT IT security for users 1 may be selected but not both

    • Either unit Group B IT Presentation software 2 or Group C IT Presentation software 1 may be selected but not both

    • Either unit Group B IT Setting up an IT systems 2 or Group C IT Setting up an IT system 1 may be selected but not both

    • Either unit Group B IT Spreadsheet software 2 or Group C IT Spreadsheet software 1
      may be selected but not both

    • Either unit Group B IT Using collaborative technologies 2 or Group C IT Using
      collaborative technologies 1 may be selected but not both

    • Either unit Group B IT Website software 2 or Group C IT Website software 1 may be
      selected but not both; and

    • Either unit Group B IT Word processing software 2 or Group C IT Word processing
      software 1 may be selected but not both

Mandatory Units

Candidates must complete the following Units:

Agree How to Manage and Improve Own Performance in a Business Environment

Undertake Work in a Business Environment

Prepare to Communicate in a Business Environment

 

Optional units : Candidates must complete 5 of the following units

Group B

Work Responsibilities

Plan How to Solve Business Problems

Work with Other People in a Business Environment

 

Document Production

Produce Documents in a Business Environment

Prepare Text from Notes

Prepare Text from Notes Using Touch Typing (40 wpm)

Prepare Text from Shorthand (60 wpm)

Prepare Text from Recorded Audio Instruction (40 wpm)

 

Events and Meetings

Support the Organisation and Co-ordination of an Event

Support the Organisation of Business Travel or Accommodation

Support the Organisation of Meetings

 

Communications

Use Electronic Message Systems

Use a Diary System

Take Minutes

 

Customer Service

Handle Mail

Provide Reception Services

Meet and Welcome Visitors

 

Manage Information and Data

Organise and Report Data

Research Information

Store and Retrieve Information

Provide Archive Services

Support the Management and Development of an Information System

 

Business Resources

Use Office Equipment

Maintain and Issue Stationery Stock Items

 

Innovation and Change

Respond to Change in a Business Environment

 

Specialised Business Support Services - Human Resources

Administer HR Records

Administer the Recruitment and Selection Process

 

Specialised Business Support Services - Parking

Administer Parking Dispensations

 

IT

Bespoke Software 2

Specialist Software 2

Data Management Software 2

Database Software 2

Improving Productivity Using IT 2

IT Security for Users 2

Presentation Software 2

Setting Up an IT System 2

Spreadsheet Software 2

Using Collaborative Technologies 2

Website Software 2

Word Processing Software 2

 

Finance

Control Payroll

Account for Income and Expenditure

Draft Financial Statements

 

Group C

Project Management

Contribute to Running a Project

 

Document Production

Design and Produce Documents in a Business Environment

Prepare Text from Notes using Touch Typing (60 wpm)

Prepare Text from Shorthand (80 wpm)

Prepare Text from Recorded Audio Instruction (60 wpm)

 

Events and Meetings

Organise and Co-ordinate Events

Plan and Organise Meetings

Organise Business Travel or Accommodation

 

Communications

Make and Receive Telephone Calls

Develop a Presentation

Deliver a Presentation

 

Customer Service

Deliver, Monitor and Evaluate Customer Service to Internal Customers

Deliver, Monitor and Evaluate Customer Service to External Customers

 

Manage Information and Data

Support the Design and Development of Information Systems

Monitor Information Systems

Analyse and Report Data

 

Specialised Business Support Services - Education

Provide Administrative Support in Schools

 

Specialised Business Support Services - Parking

Administer Parking and Traffic Challenges, Representations and Civil Parking Appeals

Administer Statutory Parking and Traffic Appeals

Administer Parking and Traffic Debt Recovery

Use Occupational and Safety Guidelines when Using Keyboards

 

IT

Bespoke Software 1

Specialist Software 1

Data Management Software 1

Database Software 1

Improving Productivity using IT 1

IT Security for Users 1

Presentation Software 1

Setting up an IT System 1

Spreadsheet Software 1

Using Collaborative Technologies 1

Website Software 1

Word Processing Software 1

 

Finance

Calculate Pay

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